Workflow Mining based on Heuristic Approach using Log data

워크플로우 마이닝 : 휴리스틱 접근

As the workflow systems are becoming complex and obscure, there are discrepancies between actual workflow process and designed process. Therefore, we have developed techniques for discovering workflow models. The starting point for such techniques is a so-called 'workflow log' containing information about the workflow process as it is actually being executed. This paper presents an algorithm of workflow process mining based on heuristic approach from the workflow log, which can be happen to business process system.