Proceedings of the Korean DIstribution Association Conference (한국유통학회:학술대회논문집)
- 2004.05a
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- Pages.215-231
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- 2004
A Study of Structural Relationships between Service Quality, Customer Satisfaction, Revisit, Repeat Purchase Intention in Internet Shopping Malls.
인터넷 쇼핑몰의 서비스품질, 고객만족, 재방문 빈도, 재구매 의도간의 구조적 관계
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