A case study on designing the training program to reinforce the competency of IT managers

In these days, IT is the most essential element that secures continuous competitive advantage in current business organizations. The success of IT in rapid changing business environment depends on how we successfully secure and develop the IT human resources that have the appropriate knowledge and skills. The purpose of this study is to define the essential knowledge and skills for IT manager's role, and to find out appropriate training programs for the reinforcement of IT manager's competency from case studies. Through the training programs for IT managers, we find that it reinforces IT managers recognition, enlargement of human relation network, the obtainments of knowledge sharing culture, and the improvement of communication skills.