Proceedings of the Korean Operations and Management Science Society Conference (한국경영과학회:학술대회논문집)
- 2003.11a
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- Pages.219-222
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- 2003
An e-Business Strategy for Small and Medium-sized Enterprises and Case Studies
중소기업 정보화 추진 전략과 적용 사례
Abstract
This paper is to propose e-business strategies for individual SME's(small and medium-sized enterprises). e-business maturity model is used to assess e-business maturity level of a target SME, and then corresponding e-business strategy is proposed based on the current maturity level. We studied two SME's to show how it works. Most SME's are small and do not have enough resources to invest on information systems. As it turns out, e-business strategies of SME should heavily depend on its relationship with customers and suppliers. One of the studied SME's is found to be in higher maturity level, because its manufacturing system is tightly related to its customer. One of major implications of this study is that e-business level of SME's should be upgraded considering how it is doing business with its customers and suppliers.
Keywords
- small and medium-sized enterprises;
- e-business maturity model;
- value chain;
- supply chain process;
- customer side process;
- e-business road map