Proceedings of the Korea Database Society Conference (한국데이타베이스학회:학술대회논문집)
- 2001.06a
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- Pages.235-248
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- 2001
Siebel CRM소개
Abstract
o Global Support Centers o 50 Worldwide Field Service Offices o Executive Sponsorship o Quarterly Customer Satisfaction Reviews o Compensation Plans Based on Customer Satisfaction (omitted)
Keywords