한국경영과학회:학술대회논문집 (Proceedings of the Korean Operations and Management Science Society Conference)
- 한국경영과학회 1999년도 추계학술대회 및 정기총회 : 정보통신기술의 활용과 21세기 전자상거래
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- Pages.63-63
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- 1999
The Development of End-User Satisfaction Model Considering User Expectation
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Kim, Soung-Hie
(Graduate School of Management, Korea Advanced Institute of Science and Technology)
;
- Kim, Young-Soo (Graduate School of Management, Korea Advanced Institute of Science and Technology)
- 발행 : 1999.10.01