TQM의 시대는 지나가고 있는가?

Is TQM a Dying Fad?

  • 박영택 (성균관대학교 산업공학과) ;
  • 노재헌 (성균관대학교 산업공학과)
  • Park Young-Taek (Dept. of Industrial Engineering, Sungkyunkwan University) ;
  • Roh Jae-Heon (Dept. of Industrial Engineering, Sungkyunkwan University)
  • 발행 : 1998.11.01

초록

Even though advocates of TQM emphasize the role of TQM more than before, the interest of general public have decreased in recent years. A few months ago, the Fortune introduced a survey result showing that management tools (including TQM) are to some extent fashion items, becoming chic or declasse with the march of the management zeitgeist. According to the article, TQM has cooled off and other approaches have risen to take the place. Is TQM a really dying fad? This paper discusses the problem.

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