한국품질경영학회:학술대회논문집 (Proceedings of the Korean Society for Quality Management Conference)
- 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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- Pages.180-187
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- 1998
APPLYING QFD TO IMPROVE IMPLEMENTATION TIME OF POS SYSTEM
- Lin Liang-Tzung (Department of Industrial Engineering & Management Shu-Ten Junior College of Technology and Commerce)
- 발행 : 1998.11.01
초록
This paper is to reduce implementation time of POS system by applying QFD. All the related elements are classified by the hierarchical structure into three phases: expected quality, weight and evluation. The mentioned about includes the first and second improvement, and the case study of POS system of petrol stations in Taichung. The results of this research are shown in the following. 1. the first improvement was from average 76 days/station to 48 days/station. 2. the second improvement was from average 48 days/station to 36 days/station. 3. the ratio of target achievement was