한국품질경영학회:학술대회논문집 (Proceedings of the Korean Society for Quality Management Conference)
- 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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- Pages.63-76
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- 1998
서비스${\cdot}$ 유통업의 품질경영 경쟁력 현황
The Present Competitiveness of TQM in Service & Distribution Industry
- Kim Hyung-Wook (Hong-Ik University) ;
- Youn Sun-Hee (Hong-Ik University)
- 발행 : 1998.11.01