AN EFFECTIVE SUGGESTION SYSTEM UNDER TPM: AN EXPERIENCE OF SAMSUNG CORNING, INC IN KOREA

An experience of suggestion system was reported in this paper for the purpose of investigating effective factors of suggestion system at the Suwon Plant of Samsung Corning, Inc. in Korea. Suggestion system is a formal attempt in which employees make suggestions from ideas and thinkings. With the effective system, the company can achieve goals on the improvement of the working processes and products. At Suwon Plant, TPM is connected to both corporate vision and suggestion system: the former is the management concept and the latter is an operational tool. Linked to TPM, suggestion system is found to be effective owing to the factors such as strong support of top management, high job involvement, extensive participation and speedy, convenient evaluation procedure.