Selecting usability evaluation methods

사용성 평가 방법들의 선택에 관한 연구

Usability evaluation can be valuable tool for analyzing and improving computer software. Various usability evaluation methods have been developed in the fields of human-computer interaction and software ergonomics. Although there are several useful methods available, designers or engineers engaged in usability evaluations should really select the most suitable methods for each specific system being evaluated. Even different systems within the same organization may require different evaluation methods to maximize the quality of the data obtained from each evaluation. In this paper, the taxonomy of evaluation methods based on the development life cycle is presented and comparative analysis between methods is performed. In addition, the implications for selecting appropriate usability methods and using them collectively are discussed.