Proceedings of the Korean Operations and Management Science Society Conference (한국경영과학회:학술대회논문집)

The Korean Operations Research and Management Science Society (한국경영과학회)
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통신서비스 운용보전 전략을 위한 조직차원의 투자성과관리의 의사결정지원시스템 구축

  • 김영걸 (한국과학기술원 경영정보공학과 정보시스템관리연구실) ;
  • 윤재욱 (한국통신 연구개발원 표준연구단 통신망품질연구팀) ;
  • 김희웅 (한국과학기술원 경영정보공학과 정보시스템관리연구실) ;
  • 류호성 (한국통신 연구개발원 표준연구단 통신망품질연구팀)
  • Published : 1995.04.01
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Abstract

Organizational decision support systems(ODSS) are a new type of decision support systems(DSS) focusing on the organization-wide issues rather than individual, group, or departmental issues. Because of its organization-wideness, which means an ODSS cuts across organizational functions or hierarchical layers, seamless integration with organization's diverse IS applications running on heterogeneous platforms becomes a critical issue. In this paper, we analyzed the Korea Telecom(KT)'s Operations & Maintenance(O&M) division focusing on its investment strategies. We developed a conceptual framework which links O&M investment to its performance. We also developed a prototype of KTOM-ODSS with an EIS-like user-friendly interface.

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