User Interface Styles for Different Office Tasks

사무업무 형태에 따른 적정 컴퓨터 사용자 인터페이스

Many office tasks have been automated by using computers to increase task productivity. The productivity of performing office tasks is dependent not only upon automating the task procedures, but also upon the usability of user interfaces. However, the literature lacks human factors research on evaluating the usability of user interface styles when they are used for performing different office tasks. This study evalu- ated the usability of user interfaces styles when performing various office tasks. User interface styles considered include menu-selection, command language, form fill-in, iconic styles, etc. A task analysis was conducted toclassify representative office tasks. A variety of analysis techniques such as brainstorming, analytic hierarchy process, prototyping, and expert opinions were used to evaluate the usability of the interfaces. The analysis procedures and results are described along with guidelines for selecting user interfaces in terms of subjective preferences and performance measures.