전기고장접수 처리 자동화장치 개발운용

COMPUTERIZED CALL RESPONSE SYSTEM DEVELOPMENT AND OPERATION FOR DISTRIBUTION SERVICES

Computerized to techniques have been applied to outage call processing system for rapid restoration of power to customers. This paper presents computer aided outage call processing system called '123' system, which has been in operation since 1987. And, also describes its origins, design conception to be considered and its operation effects. From a positive point of view, it shows the functions needs to be added and some problems to be improved. Additionally, it describes the integrated system which has functions of detecting distribution failure, locating failure position by logical computer processing, and although ADS (Automatic Distribution System) has yet to be built up, the primary purpose of the system is to improve service to the customer by means of rapid restoration of electricity outage.